Privacy Policy
Last updated: September 2026
Emmanuel Fellowship is committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect personal information when you use our website or contact us.
Emmanuel Fellowship is a registered charity in England and Wales (Charity Number 1209920).
What personal information do we collect?
We may collect personal information that you choose to provide when you:
contact us through our website;
request further information about Emmanuel Fellowship;
sign up for our weekly newsletter;
submit a prayer request;
register for an event or activity; or
contact us by email, telephone or other means.
This may include your name, email address, telephone number and any other information you choose to provide.
We may also collect limited technical information about how you use our website, such as your IP address, browser type and information about how you interact with the site. This information may be used to help us maintain and improve the website.
We may also take photographs or record video at church services, events and activities. These may be used for church communications, publicity and promotional purposes. Where appropriate, we will seek consent or provide information about photography and recording.
How do we use your personal information?
We may use your personal information to:
respond to enquiries and requests;
provide information about Emmanuel Fellowship;
send our weekly newsletter;
keep you informed about church news, meetings, events and activities where you have asked to receive these;
organise and administer church activities and events;
communicate with members, visitors and people connected with the church;
maintain appropriate church records; and
meet our legal, safeguarding and administrative responsibilities.
We will only use your personal information where we have a lawful basis for doing so. Depending on the circumstances, this may include your consent, our legitimate interests, or where processing is necessary to meet a legal obligation.
Where you have given consent to receive communications such as our newsletter, you can withdraw that consent at any time.
Newsletter
If you choose to sign up for our weekly newsletter, we will collect your name and email address so that we can send you news, updates, information about meetings and events, and other communications from Emmanuel Fellowship.
We use Mailchimp to maintain a record of people who have chosen to receive communications from us. The newsletter is currently distributed separately by a member of the Emmanuel Fellowship team.
You can unsubscribe from the newsletter at any time by contacting us or using the unsubscribe option provided in the newsletter.
Contact forms
If you use our contact form to request information or contact us about Emmanuel Fellowship, we will use the information you provide to respond to your enquiry.
We will only retain this information for as long as reasonably necessary to deal with your enquiry and for any necessary administrative or legal purposes.
Prayer requests
If you submit a prayer request through our website, we will use the information you provide to respond to your request and, where appropriate, to enable members of the church to pray for you.
Please only include information that you are comfortable sharing for this purpose. If your prayer request contains information about another person, please consider whether you have their permission to share that information.
Prayer requests will be treated as confidential and will only be shared within the church where this is appropriate and necessary for the purpose for which they were submitted.
Sharing your information
We treat your personal information as confidential.
We will not sell your personal information or share it with third parties for their own marketing purposes.
We may share information with trusted service providers where this is necessary to operate our website, manage our newsletter, communicate with you or provide church services. These organisations will only process your information for the purposes for which it has been provided and in accordance with applicable data protection requirements.
We may also disclose personal information where we are legally required to do so, or where it is necessary to protect someone's safety or comply with our safeguarding responsibilities.
How we protect your information
Protecting your personal information is important to us. We take reasonable steps to prevent personal information from being accidentally lost, misused, accessed without authorisation, altered or disclosed.
Access to personal information is limited to people who need it for church, safeguarding or administrative purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
How long do we keep your information?
We will only keep your personal information for as long as it is reasonably necessary for the purpose for which it was collected, or where we are required to keep it for legal, safeguarding or administrative reasons.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Your rights
Under UK data protection law, you have rights in relation to your personal information. Depending on the circumstances, these include the right to:
ask what personal information we hold about you;
request that inaccurate or out-of-date information is corrected;
ask us to delete your information where there is no longer a reason for us to keep it;
ask us to restrict how we use your information in certain circumstances;
object to certain types of processing, including direct marketing;
withdraw your consent where consent is the basis for processing; and
request a copy of your personal information in certain circumstances.
If you would like to exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies and similar technologies. For information about the cookies we use and how you can manage your cookie preferences, please see our Cookie Policy.
Links to other websites
Our website may contain links to other websites or services, including social media and video services.
These websites have their own privacy policies, and we are not responsible for how they collect or use your personal information.
We recommend that you read the privacy notice of any website you visit through a link from our website.
Keeping your information up to date
We try to ensure that the personal information we hold is accurate and up to date.
If your details change, please let us know so that we can update our records.
Contact us
If you have any questions about this Privacy Notice, would like to exercise your data protection rights, or have a concern about how we use your personal information, please contact us:
Emmanuel Fellowship
Spy Lane
Loxwood
Billingshurst
West Sussex
RH14 0SQ
Telephone: 07873 296186
Making a complaint
If you are unhappy with the way we have handled your personal information, please contact us in the first instance so that we can try to resolve your concern.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
Information about making a complaint can be found on the ICO website.